Pok Pok

Andy Ricker, owner and chef of Pok Pok restaurant in Southeast Portland was exhausted, and he groaned when he saw what were probably two or three week’s worth of purchase receipts piled up next to the computer. Every evening, Pok Pok was packed. It had been about a year and a half like this.

Strategic Control Systems

Strategic Control Systems

Abstract

Construct adequate control systems on each area critical to your business model rather than concentrating all of your controls in one or two areas. There are ten major areas that combine to create a business model. We collapse them down to five major areas of strategic attention. Outcome or performance standards should be set for all five of these areas. Finally, a reliable observation or measurement technique must be devised to compare actual results with desired standards.

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